User experience, research, product management
A prior redesign of the profile page had regressed a lot of beloved functionality and confused users a lot.
I designed and prototyped delightful, tactile ways to bring back paper sorting & categorization the page.
Search is about more than only the interactions. We interviewed academics to find out what makes a paper relevant to them and how they conduct research online. I built a browser extension to test variations in the search algorithm, vastly improving relevance.
We overhauled the messages section of the product to facilitate easier conversations and better triaging for those who received tons of messages.
We implemented a process of defining goals, writing scripts to evaluate concepts with users, and rigorously synthesizing the information afterwards.
I worked with Academia to implement a user-centered product approach by testing ideas and talking to users frequently.